Tag: empathy
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The Agile Manifesto in the Age of Gen AI
Is the Agile Manifesto Ready for an Upgrade? It has been quite a break. Regularly posting on LinkedIn provided me an opportunity to find a theme that would resonate in the rapidly changing world of product development. While my efforts to archive those posts were lackluster, a calculated choice I own, I now have a…
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3 Ways To Create With ChatGPT
I’ve been working with ChatGPT by OpenAI and figuring out ways to create with it. It’s a good tool that can be used to assist in getting ideas on paper. Over the last few months, I’ve run a series of questions or statement through the interface. I’ve included screenshots below to show what I was…
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Tooling To Overcome Volatile, Uncertain, Complex, And Ambiguous
Every organization needs tooling to overcome VUCA; volatility, uncertainty, complexity, and ambiguity. So, what do you have in your toolbox? This post begins the more in-depth discussion around the Triple Helix of Flow in The Flow System (TFS). Accordingly, the strands are Complexity Thinking, Distributed Leadership, and Team Science. Consequently, Flow is achieved when the…
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Creating Value With The Triple Helix Of Flow
The Triple Helix is Complexity Thinking, Distributed Leadership, and Team Science. Imagine DNA strands and how they bond together to create bones, fluids, organs, tissues, and more in the human body. Similar outcomes happen when combining the components of the Triple Helix. The connection here is intentional. Taken one by one, the strands would not…
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Getting The Flow Of Value Right
The flow of value to customers is of upmost importance. When a business gets that wrong, the consequences are brutal. Everything about product and service development begins and end with the customer. When factors influence outcomes, flow gets disrupted. Throughout 2020, 2021, 2023, and now going into 2023, we’ve seen how organizations can get their…
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Customer 1st: Delighted Customers = Engaged Customers
The customer comes first (Customer 1st). It’s a simple concept, but businesses often forget the sentence above. It comes from trying to put products and services in the market to beat the competition. At times, the market growth focus frustrates the customer. But why? Simply, the business isn’t listening to the customer. People have a…
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3 Core Principles Of The Flow System
Core principles, most people have them. To an extent, organizations do as well. Anchoring to core principles allows people to maintain objectivity. In my assessment, having a reference to return to is essential to brining people together. It helps galvanize us when times get tough. The anchors help keep us firmly plant when success overwhelms…
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Frictionless Flow By Customer First Focus
Frictionless flow, what a great concept! Businesses desire it, customers crave it, and people love it. Achieving it is more difficult than any of us can imagine. Context helps sets up any post. In the prior post, The Flow System (TFS) was introduced. Specifically, this post will cover the definition of TFS and origin story.…
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And Now, “The Flow System” Overview!
Let me start with this, The Flow System, or TFS, is not another framework or methodology. It is a toolbox that enables companies and organizations to address challenges at the lowest level practical. Fixing a struggling company is not easy, but it is not impossible either. Often, an organization needs better tools. Tools are useful…
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Hello To Another New Year!
Welcome to another new year, 2023! To set the stage for this year’s content, I’ve been planning themes to explore throughout the year. First, I’ll cover trust based on Stephen M.R. Covey’s, “The Speed of Trust”. Second, there will be posts on “The Flow System” and its attributes. Third, innovation will be at the forefront…