• Category Archives Agile

  • No More Rainbows, Unicorns, Pixie Dust, And Wishful Thinking

    Posted on by Tim

    Technology will not fix problems. Problems come from processes or human relationships.

    I’m a recovering, well sort of recovering, tech geek. I see a new software tool or some tech hardware and I immediately start thinking I need it to make life better or easier. Over time, I’ve learned that it is a fallacy to believe this and it brings more challenges.

    How many times have you seen a new software or hardware tool get rolled out at work? One, two, three, or more times?

    Did that tool work flawlessly right from the start?

    If you answered honestly, you may have seen more sputtering starts to new tool adoption than zooming success. Blame the quick reference guides, the supporting instructions, the operating documents or whatever.

    A pile of satellite dish receivers and wiring
    Cleaning up a technology mess

    It’s time to stop blaming objects and start asking curious and honest questions.

    • Have we considered all the different ways the work might be done?
    • Have we asked for the HR department to work with us to understand how they do their work today?
    • What might we learn from watching Gemma, Mary, Ravi, and Ivan working together?

    As a technologist, I am scared when I consider the answers these questions might show.

    As a result, I am not foolish or naïve enough to believe anything can be fixed overnight. In fact, I’m reminded that Rome was not built in a day, a month, a year, or even a decade. Rome was built over 100s of years to what it is today.

    With that written, I’m going to get back to the opening. Again, technology will not fix problems. Listening and learning from the people who have the problems will go a long way to making better technology.

    Seems like yesterday

    Why do I say this? Because, it was a major issue over 20 years ago when the Agile Manifesto for Software Development was agreed to address the problems. We are better at building technology.

    I know we can be better still. And by that, I mean we can build better experiences alongside technology.

    We need to meet each other with empathy as humans being. We need to do more than hear each other, we need to deeply listen.

    Firstly, look at human interactions. Secondly, learn to understand how people work. Finally, build delightful products and services based on learning.

    Be bold, be courageous, be willing to fail (learning from the failure), and be humble enough to admit you’re wrong if you’ve acted on assumptions.

    I know that I have been wrong. As a result, it’s not bad to be wrong, it’s just humans being.


    Agile Technology 📎and tagged

  • Reflections On Agile: Creative Work To Delight People

    Posted on by Tim

    To start 2022, I’m going to write three series of posts with reflections on Agile product and service development.

    The intent is to focus on the people aspects of Manifesto for Agile Software Development. First, the four values will be covered in a set of quarterly posts. Second, the 12 principles will be covered in a set of monthly posts. Finally, the five Scrum values will be covered in a set of quarterly posts.

    Scrum Values (credit Scrum.org)

    This series is the glue between teams, technologies, and training. Foundationally, products and service don’t get created without each area. The goals is to bring all of this together by reflecting on how we can work together today.

    Since this blog covers the creative space around “humans being”, soon it will cover the concepts around how creativity can be enabled. Until now, the posts have covered my experiences around technology and teams.

    The shift toward Agile content is coming!

    I feel good about switching gears. Following the year’s end with a shift feels right. The Reflections on Agile series allows exploration.

    As a result, there will be a mixture of posts throughout the coming months. Sometimes, there will be three posts that are Agile specific. Other times, there will one post. I intend to make content writing sustainable for me in 2022 and this is a way to make cadence happen.

    When I started posting, I did not realize then the need to look at how Agile has influenced my thinking. Now, I understand how important covering Agile is to what I blog about. Subsequently, writing about this topic makes me happy.

    Enjoy the Reflections on Agile series!


    Agile 📎and tagged

  • Buying Time To Create And Express Ideas

    Posted on by Tim

    Kent Beck posted on LinkedIn an interesting statement shown below. This is a topic I’ve been considering for a while as finding time to create and express ideas seems to be scarce.

    https://www.linkedin.com/posts/kentbeck_25-years-of-trying-to-explain-software-development-activity-6869343385417867264-tvlT

    My response to Kent was basic. It’s short and works for me. But, it may not work for everyone.

    Kent may not have intended for me to respond this way. I don’t really care one way or the other. My point is, I’m not buying time to create and express.

    I respect the work Kent has done in the product creation field. He is an author, speaker, and one of the original co-signers of the Manifesto for Agile Software Development. He is an icon in the software development space and he is a creator.

    Thanksgiving And Being Grateful

    This post is being typed on Thanksgiving morning from my home office in the United States. I’m not “buying time” as Kent would suggest to create and express today. I am investing time into this blog specifically and the community generally.

    I don’t know who will read this post today. If you are reading this and you create products and services to delight your customers or clients, I hope this inspires you. I want you to invest in yourself by setting aside time to create and express for you and people you care about.

    I can’t tell you how much better I feel after I write an article or post. It gives me a sense that I accomplished something of substance, something that mattered, for the day.

    I am grateful for the quiet hours I have to type this and many posts. I am grateful for the technology I have to express these views. It is amazing to living in today and I encourage you to make the most of today.


    Agile 📎and tagged

  • Don’t Be So Quick To Kick The Door, Agile Ranger

    Posted on by Tim

    I was talking with my colleague, Lucus, the other day.  I drew a connection between the Ranger units I supported in Afghanistan and the Agile community. There is a connection between Rangers and Agilists and I’ve watched it.

    “What in the Sam’s hill are you writing about?!”

    “You cannot be serious in pulling a thread between the Rangers and Agile product development!”

    I get it, and it’s fair to be skeptical.  Here’s the thing, what do most Agile consultants do that is similar to the Rangers?

    We parachute into a transformation as the experts in Agile framework(s), policy, process, and procedure (3-P’s).  We come in and kick some executive doors open, disrupt some teams, and then go on our merry way after a year or so and call it ‘mission complete’.

    Well, not all of us.  Some of us go beyond the 3-P’s and learn to sense the environment we’ve been asked to assist move toward increased agility. 

    Challenge coin bottle opener
    Command coin received from the 1/75 battalion commander

    About the Rangers

    The Rangers have expertise in understanding tactical context and they adjust their approach to mission as more information becomes available.  They “shoot, move, and communicate” and deviate from the plan as it is needed to achieve the objective.

    Rangers have a master’s understanding of the 3-P’s or “the box” and extend their awareness beyond “the box”.  They adapt and adjust on the fly because the enemy will adapt and adjust to their operations once under threat.

    Back to Agilists with expertise  

    Finally, here is a connection between Rangers and Agilists.

    We might call them practitioners, journeyman, or jack’s of all trades, who cares about labels as it’s not the point.  Since Agilists with expertise are less concerned about air dropping in and rolling to their next engagement, these common-sense Agilists are looking at their entire toolbox to assess which tools work best in a specific context.

    Moving a business into a new way of working is a journey.  Find people who have the right attitude and tools to help an organization navigate to point to point along the way.

    Hire them because they get that understanding context is critical before kicking in doors.  Look for the ones that don’t claim to be experts, but talk about continuous learning.

    Be bold hire the ones who are ready to break some stuff!  Just like the Army Rangers!


    Agile Teamwork 📎and tagged

  • Challenge Accepted, Level-up To Mentor

    Posted on by Tim

    I needed to be challenged.  For me, one way to be stretched is to mentor a colleague or friend who is on their own journey, just a bit behind me.

    My dad shared with me this saying from my grandfather, 

    “The best investment any of us can ever make is in a fellow human being.”

    I don’t know about you, that statement feels both comforting and like a punch in the gut, all at the same time.  I think about what I could have done if I had paid closer attention to people around me.

    Pinning ceremony and re-enlistment
    Receiving my Enlisted Submarine Warfare Specialist designator and my first re-enlistment

    Consider this, former colleagues who might have developed faster professionally.  Contemplate this, acquaintances and friends who might have benefitted from me sharing my experience if I had made myself available for a conversation.

    Now, I’m doing life differently.  Currently, I’m pouring into others as people approach me for advice.  I had two people connect with me in recent weeks, one from my company and the other from my client.  In addition to my day job, I am showing up and being present for my family!

    As I write this post, I recognize how unique mentoring is in the context of human behavior.  In future posts on mentoring, I plan to unpack what the concept is and what the concept is not.

    Take a challenge

    Today, I want to challenge you to examine your relationships.  Who might benefit from a few hours of your time? Mentor a colleague or friend who would genuinely benefit from your expertise and experience.

    If they are open to receiving it, time spent with you listening to their concerns, providing feedback, pays rewards. Time invested for in that person, for their own personal and/or professional growth, benefits you both.

    Will you take up this challenge? Will you invest in another person this week?


    Agile Scrum Teamwork Training 📎and tagged

  • I Was Blinded By Sound Then Technology Took Hold

    Posted on by Tim

    I was blinded by sound then technology took hold. Not literally blinded, but in the sense because sonar systems on submarines fascinated me and the sound was on full volume, wow! I must admit, the technology bug bit me when I was still in elementary school. How that happened is a post for another time.

    The official phrase is “acoustic analysis” for what I did as a sonar operator in the Navy onboard submarines. I stood sonar watch on the USS ARCHERFISH (SSN 678) and the USS WYOMING (SSBN 742). I might have stood the watch onboard the USS OHIO (SSBN 726), my memory is fuzzy on that one.

    USS ARCHERFHISH 1992
    The USS ARCHERFISH (SSN 678) in Groton, Connecticut, US

    Anyway . . .

    The technology used at the time was fascinating. In a sense, I was blinded by sound then the technology took hold because the sonar array took analogue noise and converted it into a digital signal. I could look at the noise on a display and “see” if it was harmless or a threat.

    This analogue to digital conversion was all it took to pull me into the information technology career field. I was completely unprepared for how fascinating the world of sonar and ACINT (acoustic intelligence) would be. The tech bug bit me harder and has never let go since then!

    For me, this was and still is, the intersection I can point to that set me on the path to find a solid career. My interests continue to orbit around technology, but with a twist. Now those interests consider the human factors involved in building technology.

    With that in mind, I’ll share more of my military technology experience in future posts. Hold on tight as this is just the beginning! You will be in for quite a ride!


    Agile Technology 📎and tagged

  • A Journey Results In Transformation And It Requires Endurance

    Posted on by Tim

    I spoke to my Dad over the weekend of October 9th and 10th.  We have insightful conversations, more like friends catching up than Father/Son discussions.

    A point he mentioned took me back, way back.

    High School

    Dad reminded me of high school. My English teacher was concerned about the bullying I was receiving in her class.  So she felt compelled to call my parents at home and talk to them to ask if it was affecting me. Forever my fan, Dad told her, “I would be more concerned about the other students than Tim.”

    Navy Active Duty

    Again, Dad walked me through my early years in the Navy. I was served on board the nuclear, fast attack submarine, the USS ARCHERFISH (SSN 678), and would call my parent out of frustration from time to time. As a result, I told them about my struggle to find my place, to fit, in an alien (to me) culture.

    SSN 678 deploying from homeport
    The USS ARCHERFISH (SSN 678) heading to sea departing its homeport of Groton, Connecticut, USA

    The Private Sector

    Dad and I continued to talk about more recent rolling hills and deep valleys I navigated professionally in the private sector. As he walked me through pivot after the pivot, change after change, and low point after low point in the journey.

    My Dad traced a thread for me throughout my life and reminded me of what all those knock-down, drag-out seasons created in me.  As a result, he shared one word, a single concept.

    ENDURANCE

    A Challenge For Insightful Conversations

    Because a race is not started at the starting line, preparation is required. Because change does not happen overnight it is a journey. A commitment to move a business, from one way of working to a new way of working, must happen for the journey to begin.

    All these examples and many more require endurance.  Toyota did not earn its reputation for quality in one or two decades.  It was accomplished over many decades, as a result of a relentless pursuit of quality to create value customers pay for.

    A missing ingredient in most business efforts is endurance.  I challenge business leaders to consider this before they embark on a “business transformation” initiative or “digitalization journey”.


    Agile 📎and tagged

  • Oh, The Challenges Of Being Human While Being Human!

    Posted on by Tim

    This was originally posted on LinkedIn.

    How do you show up? Being human is tough.

    Generally, I can tell you that I am hit-and-miss, inconsistent about how I show up.  In both my personal and professional life.  There is no distinction between how I live privately or show up at work.

    Could showing up be a part of our problems? Is it one of the “whys” behind our challenges?

    Basically, I do not know, but I am trying to figure out if showing up is a factor in our challenges.  Let me pause here to offer some context as to what I perceive as “showing up.”

    To clarify, for me, showing up is parts authenticity, curiosity, determination, grit, transparency, and probably more nouns than this post allows.  Specifically, I work hard to avoid “cognitive dissonance”; inconsistent thoughts, beliefs, or attitudes, in the personas, roles, and stances I find myself in daily.

    For me, it takes self-discipline to show up daily in life; it is a constant struggle.

    Steps in the Salzburg Castle, Austria

    Being human

    I was encouraged by a conversation I recently had.

    So, I asked one of my mentors, Ravi Verma, this question during an Agile for Patriots coaching call.

    “What made certain graduates successful at finding roles as Scrum Masters, Agile Coaches, and Product Owners?”

    I was surprised by the insight he shared.

    Ravi stated that in some ways, successful graduates relentlessly pursue improvement. 

    For example, he explained that successful graduates are like a runner who sets a goal to shave a half-second off or her race time. Additionally, The runner then sets another goal for a half-second reduction and repeats the process to achieve the desired results.

    Maybe this might help you in the coming week. Please let me know how it did.


    Agile Personal Scrum 📎and tagged